Nicollet County

2014 Nicollet LEAN Accomplishments

Social Services Scanning Process (Paperless Office)

The scope of the project was to identify how to identify an efficient process in scanning current files for Social Services staff. The goals were:

  • Create a standard way of processing client info that will allow access to all units Improve efficiency by creating a paperless process from the initial contact with the client.
  • Decrease the amount of data entry and room for error in the process.

Timesheet Process Kaizen Event 

We wanted to examine our current process for creating and submitting timesheets. Our goals included:

  • Reduce the number of people involved in the process.
  • Standardize the form and process Improve the efficiency.
  • Decrease the amount of data entry and room for error.
  • Require more employee and supervisor accountability.